SPA ETIQUETTE

& POLICIES

Your experience is very important to all the members of our team here at Zoë Massage & Bodywork. Your Massage and Bodywork Therapist has reserved an allocated appointment time specifically for you. In order to provide this customized attention for each of our valued guests, we respectfully request that the following etiquette and policies be observed. Our policies are designed to benefit our guests and to continue our history of providing superior customer service to our established and future clientele.

Disrobing and draping

Professional draping is used for every session and your comfort is our primary concern. Our professionals can adjust according to your preferences.

Disrobe to your comfort level

Choose traditional draping using a full sheet...

...or European-style draping covering less of the body. 

Cancellation Policy:

Please understand that when appointments are cancelled without giving us enough notice, we miss the opportunity to refill the time and other valued guests on our waiting list are unable to schedule services they need.  We ask that when possible, you allow at least 24 hours to adjust or cancel your appointment.

We are happy to adjust or cancel your session with 24 hours notice at no charge!

Cancellations within 24 hours are charged 50% of the service price

No-shows are charged 100% of the service price and a credit card is required to hold future appointments