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JULY 2022

Check out everything the ZOË Team accomplished this month!

01

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New Suite Grand Opening!

We're days from opening our 7th themed Suite. The Aurora Suite features projected Northern Lights and a 3-D metal birch forest to transport guests to Alaska. Motifs of leather, fur, dark wood and Edison bulbs add a cozy warmth to the wintry, star-filled vibe. All done, this suite should feel like a moonlit observation deck just steps away from a cabin in the snow. 

02

4 New 5-star Reviews

Carmel Commons got one new 5-star review, and  SouthEnd earned three 5-star reviews!

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03

New Clients Served

Between our two locations, we served

193

 

first-time clients in July!

04

Spa Attendant

Camryn has been with us 90 days now, and has been a wonderful addition to our team! She's meticulous, cheerful, offers wonderful customer service and thinks on her feet! I'm excited to see her continue to grow and reports are that when she's on the clock, she adds a sense of calm and order than clients and staff appreciate. Thanks for all your hard work, Cammy!

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05

Photoshoot

Tori completed her full portrait and working shot photoshoot and we have some LOVELY new content for our instagram, facebook, website and advertising materials!

06

Personal Goals = HIT!

Congratulations to these therapists for meeting or exceeding their own 90-day averages. FOUR of you set all-time personal records this month!

 

TIFFANIE - Personal Record # of Hours

LEIA - Personal Record # of Hours

JESS - Beat 90 day Average

TORI - Personal Record # of Hours

AVA - Personal Record # of Hours

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ROADMAP:

What I'm working on

- Continue to work on merging 2 separate Square "locations" into one.

- Overhauling Square Interface to take full advantage of new systems with Register.

- Integrating Square receipts with Google Reviews to drive up our review count.

- Updating website to make all therapist profiles match + continue to add newest reviews.

- Signs have been fabricated and we await an installation date soon.

- Aurora Room is nearly operable and aside from a few design tweaks, finished! We'll begin work on the 5th treatment room shortly.

- Finishing touches and fixes like: began care station in the bathroom at Carmel, adjusted curtain length in Beach Suite, replaced worn out blankets (Cabin Suite replacement on the way) and added fans for summer comfort at SouthEnd. Hallway rugs at Carmel will be adjusted soon. Major tech debug/overhaul completed. 

- Jess's photoshoots are coming up and will round out our current set of photos online!!

- Adding Jaw/TMJ modalities to Website + Ovatu

Coming up in the next 6 months...

- Hire +2 therapists at Southend (mostly nights and Sundays) 

- Hire 1-2 therapists at Carmel (mostly nights and weekends)

- Consider moving Southend at end of current lease

- Hire 2nd Spa Attendant

- Video tours and interviews at both locations.

- iPads all replaced at Southend

- Square Register installed at Southend

- 5th room online at Carmel Commons

- New Hot Stone kits throughout both locations

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The "Hey Rachel, I need..." List
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